Case Studies
Real numbers from real implementations.
Each case study walks through the operational problem, the logic that already existed in the business, what we built, and the numbers it produced. No vague “efficiency gains” — exact dollars and percentages.
How a Tampa HVAC Contractor Recovered $340K/Year in After-Hours Revenue with an AI Voice Agent
A multi-truck residential HVAC company was losing an estimated $215K/year to unanswered after-hours calls. Industry data showed 40–60% of after-hours service calls go unanswered or unconverted. We deployed a voice agent integrated into ServiceTitan that picks up 24/7, runs the dispatcher's exact triage logic, and books emergency calls directly into the on-call tech's calendar.
How a 4-Location Dental Group Cut No-Shows by 11 Points and Recovered 1,400+ Patient Visits Per Year
A privately owned dental group with four Florida locations was running a 17.4% no-show rate and a 41% recare booking rate — both well below industry benchmarks. We deployed a unified AI Operating System covering appointment confirmation, recare outreach, and insurance benefit verification across all four locations.
How an Independent Insurance Agency Lifted Retention 4.2 Points and Saved 22 Hours/Week in CSR Time
A 9-employee independent P&C agency with 3,400 active policies was sitting at 86.1% retention — every percentage point worth $48K in lost commission. We built a three-layer AI Operating System covering renewal outreach, service request automation, and cross-sell signal detection, integrated into AMS360 and the agency's existing phone system.
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