What is the best AI tool for accounting firms in 2026?
There is no single best tool, because firms differ on the axis that matters — how standardized their work is. Firms with high-volume, standardized tax and audit work get the most from an end-to-end agent platform such as Basis. Firms already on Karbon should switch on Karbon AI first. High-volume bookkeeping firms are served by Botkeeper Infinite, now owned by Xendoo. Firms whose work is specialized by vertical usually need a custom build, because products are designed for the general case.
Is Botkeeper still in business?
Botkeeper shut down in February 2026 after a client concentration problem collapsed its revenue, with roughly 30–40% of revenue tied to about ten customers. In March 2026 Xendoo acquired Botkeeper Infinite, the platform built for CPA firms to use with their own clients. Existing users retained access and continued development has been signalled, so the product survived even though the original company did not.
Should a small CPA firm buy a product or build a custom system?
Buy first. If a product covers the workflow costing you the most senior time, a subscription will beat a custom build on both cost and speed. Building makes sense when your firm's work is specialized enough that products do not fit, when the bottleneck spans several systems that no single vendor connects, or when the workflow itself is what differentiates your firm.
Can AI actually prepare a tax return?
Partly, and it is moving quickly. Basis demonstrated an AI agent autonomously completing an end-to-end 1065 return in 2026. That said, most firms should still treat AI output as review-ready rather than filing-ready — the practical value today is in eliminating the preparation and data-entry work in front of the return, with a human accountant reviewing and signing.